Results of our Satisfaction Survey 10-2020


100% Village of Merici Staff are punctual and reliable for coaching services.
100% agree that Village of Merici staff treat the person we support and their family with respect.
100% report that Village of Merici staff help meet the person we support goals and skills have improved in the past year.
94% feel that staff is knowledgeable and appropriately trained.
98% agree or strongly agree that the services delivered are appropriate to meet the needs of the person we support.
92% agree or strongly agree that the person we support has been more successful in the community.
98% report that staff provides choices for the person supported based on their interest and needs.
95% report they are satisficed with the communication and services from Village of Merici since march 2020 during the pandemic.