Privacy Policy  

Effective Date: 07/01/25 

1. Introduction 

Welcome to Village of Merici (“we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with 10DLC (10-Digit Long Code) messaging requirements and applicable regulations. By using our services, you agree to the terms of this Privacy Policy. 

2. Information We Collect 

We may collect the following information when you use our services: 

  • Personal Information: Name, email address, phone number, and any other information you provide during registration or use of our services. 
  • Messaging Data: Message content, recipient phone numbers, timestamps, and delivery status. 
  • Technical Information: IP address, device type, operating system, and browser type. 

3. How We Use Your Information 

The information we collect is used to: 

  • Provide and improve our 10DLC messaging services. 
  • Comply with carrier and regulatory requirements. 
  • Prevent fraud, spam, and unauthorized access to our services. 
  • Communicate with you about your account, service updates, and promotions. 

4. Sharing of Information 

We do not sell your personal information. However, we may share your information with: 

  • Carriers and Service Providers: To facilitate 10DLC messaging and ensure compliance with carrier regulations, including Nextiva. 
  • Regulatory Authorities: When required to comply with legal obligations or respond to lawful requests. 
  • Third-Party Vendors: For analytics, service optimization, and other operational purposes. 

5. Data Retention 

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements. Messaging data may be retained in accordance with carrier or regulatory requirements. 

6. Data Security 

We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure. 

7. Your Rights 

You have the right to: 

  • Access, update, or delete your personal information. 
  • Opt-out of receiving promotional messages. 
  • Withdraw your consent to data processing where applicable. 

To exercise these rights, please contact us at info@villageofmerici.org. 

8. Compliance with 10DLC Requirements 

We adhere to all 10DLC requirements, including: 

  • Registration of messaging campaigns with carriers. 
  • Transparent opt-in and opt-out processes for recipients. 
  • Ensuring messaging content complies with applicable laws and carrier policies. 

9. Updates to this Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting. Your continued use of our services constitutes your acceptance of the revised Privacy Policy. 

10. Contact Us 

If you have any questions or concerns about this Privacy Policy, please contact us at: 

Village of Merici 
5707 Lawton Loop East Drive 
Indianapolis, IN  46216 

317-292-9408 

info@villageofmerici.org